中国科学技术大学凌六一--中文主页-- Xiaolong Guo, Yufeng Dong, Liuyi Ling. Customer perspective on overbooking: The failure of customers to enjoy their reserved services, accidental or intended?[J]. Journal of Air Transport Management, 2016,53: p65-72

Xiaolong Guo, Yufeng Dong, Liuyi Ling. Customer perspective on overbooking: The failure of customers to enjoy their reserved services, accidental or intended?[J]. Journal of Air Transport Management, 2016,53: p65-72

发布时间：2021-08-12点击次数：

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